Can't open my library?

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  1. #1

    Default Can't open my library?

    So I've had quite a day with my nook, but they seemed to have resolved themselves, so I happily went about my business and bought a book at

    however, when I try to open my library (you know, to read my new book) the "checking for new content" message flickers for a few seconds... and then it goes back to the wallpaper, and doesn't actually go to my library.

    I tried to resetting the nook by shutting it down and holding the button for 20 seconds and then rebooting it, but that didnt seem to help... any ideas?


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  3. #2
    Tiny Tim
    Join Date
    Apr 2010

    Default Re: Can't open my library?

    Sounds like you may have gotten a corrupted file either by sideloading something or a book in your library.

    If you haven't tried Unregistering/Reregistering yet I would attempt that before the steps below.

    To fix this issue if it is a corrupted file and your not sure which one:

    1.) Hook your nook to your PC/Mac.

    2.) Navigate to the new drive that appears labeled nook drive.

    3.) Once in the nook drive you should see various folders one of which is called "my B&N downloads" open this folder.

    4.) Delete the contents of this folder.

    5.) Once you have deleted the contents of the folder right click on the drive icon and select unmount/eject then remove your device from your PC/Mac.

    6.) Turn on or wake up your nook and navigate to My Library and select "Check for new BN content" this should process and re download all of your eBooks from your on line bn account.

    If you sideloaded stuff into your My Documents folder on the device go ahead and pull those off and save to your computer while doing the above steps. Remember when adding removing files from your my documents folder the device may not always update immediately especially if the directory is corrupted so if you do have to remove stuff from your My Documents folder its always best just to power cycle your device to force it to update itself as to what files are where.

    If none of the above steps work for you then another option would be to use the Factory Fall Back option to restore your device to a previous point. To do this you would go to Settings>Device>Reset to factory settings.


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