Error message when downloading library books



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  1. #1
    Oliver
    Join Date
    Sep 2016
    Posts
    1

    Default Error message when downloading library books

    Hi,
    I've borrowed a lot of library books and loaded them onto my Nook without any problem, until now. I just borrowed 2 (EPUB) & they load fine onto my Adobe Reader 4.5, I transfer them to my Nook, but when I try to open the book, I get this message, "ERROR Dialog. This book has been returned. l Loan not on record." Can you helpo me troubleshoot? Thanks! Anne

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  3. #2
    Oliver
    Join Date
    Dec 2016
    Posts
    1

    Default fixing a problem downloading books from library to nook.

    Quote Originally Posted by annefrn View Post
    Hi,
    I've borrowed a lot of library books and loaded them onto my Nook without any problem, until now. I just borrowed 2 (EPUB) & they load fine onto my Adobe Reader 4.5, I transfer them to my Nook, but when I try to open the book, I get this message, "ERROR Dialog. This book has been returned. l Loan not on record." Can you helpo me troubleshoot? Thanks! Anne
    After much trial and error and google, I finally found out the culprit for this problem as well as the solution. My library required an update to adobe digital editions version 4.5 but the software on the nook simpletouch does not support that version. I deleted ade 4.5 and then installed version ade 3.0 from the adobe website and all is fine.

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